ISO 9001
Quality Management Systems
The Process Group are specialists in ISO 9001 training for the Publishing, Print, Paper and Media sector. The Process Group trainers and assessors work as part of the team in the process.
Harness the Power of ISO 9001
Why do we need ISO 9001? There is growing evidence of almost universal acceptance of ISO 9001 as a truly international standard to the U.K Publishing, Print, Paper and Media sector.
Most companies that have implemented ISO 9001 or similar systems report significant improvements in productivity due to an increase in customer satisfaction and reduction in spoilage returns.
Effectively implemented quality systems help to define processes and develop discipline, which in turn, helps to "do things right the first time". A published survey showed that companies that implemented a quality system for ISO 9001 reduced failure rates by 40 percent and customer returns by 54 percent, reducing total cost of non- conformance by 53 percent.
Most companies that undertake the effort to implement ISO 9001 quality management systems are better prepared to satisfy their customer needs.
- Demonstrate best practice
- Increase your company's profitability
- Increase your chances when tendering for new contracts
- Will support you when applying to be preferred contractor
- Give you tremendous competitive advantage
- Afford you marked improvement and enhancement to business management
- Achieve better delivery and change performance to avoid costly reprints
- Ensure marked consistency to delivery of your services and products
- Increase in the motivation of your workforce
- Ensure a higher retention rate of your existing customers
Some of the advantages of an effective quality system include, formalised systems that ensure consistent quality and punctual delivery of products to the customers. Fewer rejects result in less repeated work also errors are detected at the earliest stages and not repeated.